Believe it or not, most Hong Kong people tend to choke when it comes to two common phrases - "excuse me" and "thank you".
The Hong Kong Institute of Family Education interviewed about 600 parents and children aged 6 to 14 in April 2012.
Eighty percent said they or their children rarely say "excuse me" to domestic helpers or the elderly.
Next on the list of impolite behaviour is rushing for seats on trains and buses. This is followed by the distinct rarity of people saying "thank you", even after receiving a gift.
Institute chairman said one reason for this is the lack of family education on politeness. It was astonishing to note that about 70 percent of the parents also failed to say "thank you" to their parents.
Ironically, 66 percent of parents regret not having taught their children to be polite when faced with school interviews.